Hux reserves the right to remove you at any time, for any reason.
That said, several factors may contribute to your immediate removal from the platform, which include, but are not limited to:
- Low rating, especially below 4.0
- Too many undocumented cancelations in a short period of time
- Overall high cancellation rate
- Multiple reports of quality issues
- Multiple customer complaints to support
- Multiple reports of rescheduled appointments
- Unauthorized guests
- Stealing customers
- Accepting payments outside of the platform
- Any violation of our terms of service
If you are removed from the platform for these reasons, you will not be eligible to rejoin. If you are worried you may be removed from the platform please reach out to Hux Support, at firstname.lastname@example.org.