To earn money with Hux, remember the Three R's. This article covers Rating.
What is a rating?
Your rating is an average of your 50 or fewer most recent reviews. After each appointment, a customer can rate their satisfaction between 1 and 5 stars. They can also leave a written review.
What is a good rating?
A star rating of 4.5 or higher is considered good
How does a good rating earn me money?
Consistently getting 5-star reviews brings more business to you because every customer wants a top-rated provider. Providers with a rating of 4.8 stars or higher earn the most on the platform. Their earnings can be upwards of $4,000 per month.
How do I achieve a good rating?
- Avoid cancellations. Try to reschedule with the customer rather than cancel. This way, you can still keep their business. If you must cancel, do so as far in advance as possible. Last-minute cancellations (within 48 hours) will hurt your rating
- If you need to edit an appointment, get consent from the customer beforehand.
- Double-check your work and let the customer do a walk-through if they are home.