Please email us at support@hux.com with pictures of the missed areas within 48 hrs of your appointment. Also, include any details that may be helpful. Claims that fall outside of the 48-hour window or do not include photos may be denied.
Remedies for quality issues may include sending the same ( or different) provider back to re-clean, issuing a credit to your Hux account for a future appointment, or a partial refund.
Full refunds are reserved for special cases. For example, an erroneous charge.