Big announcements! We're launching three big updates on Thu May 31st.These updates will help you be more successful by improving value, expectations and reliability.
Hourly Rate Caps
All hourly rates will be limited to a maximum of $25 / hr for solo providers and $50 / hr for teams with a few exceptions for outstanding quality. Please note, all of your existing and recurring appointments will not be affected!
Why? To deliver great value, hourly rates should be within market rates ($18 - $22 / hr) and match customer expectations. Learn More
Hux will verify home dimensions by checking the customer's address against real estate databases like Zillow. This feature will roll out for homes first. We will support apartments in the future.
Why? To properly set expectations, we want to make sure you're booked for the correct home dimensions.
OMW, Check-In, Check-Out
We have updated Check-In, Check-Out to include a feature that notifies the customer you are "on the way." OMW, Check-In and Check-Out will be required for all providers to avoid payment delays. This feature is already being used by some providers and will roll out to everyone in June.
Why? To deliver reliable service, customers expect you to tell them you're on the way, show up on time and complete the entire job. Learn More