Please note: Canceling individual appointments will not remove the recurring subscription. Appointments will automatically renew after 6 months unless you cancel the recurring subscription by following the below steps:
- Go to 'Appointments' in your account
- Select the last appointment you want to have
- Scroll to the bottom and choose 'Cancel Recurring'
- Confirm the cancellation
Recurring appointments are free to cancel; however, we do have a 48 hour cancellation policy. If you are canceling your recurring appointments within 48 hours of your next appointment, you are subject to the $25 cancellation fee. There is no fee for cancellations done more than 48 hours in advance
If you do not cancel the appointment in advance and the service provider is unable to access the home, there will be a $50 customer no show fee charged.