To cancel, head to your Appointments, select the last appointment for which you want service and choose 'Cancel Recurring'. For example, if you want the cancellation to take effect immediately, select your next appointment. If you want to discontinue the appointments after a certain date, choose the appointment after that date to cancel. After you cancel, you’ll receive a confirmation email from us. Please keep this email for your records.
While there is not a fee for canceling recurring, individual appointments are subject to a cancellation fee of $25 if canceled with 48 hrs of the scheduled appointment. This fee is sent to the provider.
Please note, canceling individual appointments will not remove the recurring subscription. Appointments will automatically renew after 6 months unless you cancel recurring by following the aforementioned steps.
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