You will be charged $50 if your Hux service provider arrives at your appointment and cannot complete the job for reasons including lack of communication, wrong address, no parking, change of mind, etc. This policy is only to protect providers on our platform because they are booked in advance. A no-show on your part means a loss of income for them.
If you realize you cannot make an appointment, please cancel online. If you cancel 48 hr or more in advance, there is no fee. Cancellations less than 48 hrs in advance incur a $25 fee.