Hux is committed to the health and safety of the customers and providers who use our marketplace to get things done and earn a living. We are closely following guidelines from the Center for Disease Control and the World Health Organization.
Policies for customers and providers
During COVID-19, we have waived all cancellation fees to cancel or reschedule appointments online. There is a $50 fee for the customer if they don't cancel online, the provider shows up and the customer turns them away.
- Cancel if you have a fever over 100.4 degrees Fahrenheit, cough, or shortness of breath
- Stay 6 feet away during appointments and do not shake hands
- Wear a face covering (respirator if available)
- Wash your hands regularly. Especially before and after each appointment.
- Customers should tell providers if they prefer for the provider to use the customer’s supplies