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  1. Hux
  2. Provider Support
  3. Service Issues

Service Issues

  • What do I do if I arrived to an appointment but the customer is a "no-show"?
  • Can I work with customers or accept payment outside of the platform?
  • What if the customer requests a refund?
  • Customer card declined
  • Who is responsible for parking fees?
  • I'm having car trouble, what do I do?
  • What if I do not agree with a negative customer review?
  • Can customers pay for an appointment with cash or a check?
  • How can I block a customer from working with me?
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